LUNÁTICO ASTRONOMÍA, S.L. - PRIVACY POLICY
At Lunaticoastro, we are committed to protecting your privacy. This policy explains how we collect, use, and manage personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and relevant Spanish laws.
This policy applies to all personal data collected through our online store, even though our products and services are aimed exclusively at customers outside the European Union.
WHO WE ARE
The data controller is:
Lunático Astronomía S.L.
c/ Bahía de Almería 14D, 4ºA
28042 Madrid, Spain
Email: info@lunaticoastro.com
WHAT DATA WE COLLECT
We collect the following information when you place an order or contact us:
- Full name
- Email address and phone number
- Shipping and billing addresses
- Order details and comments
- Payment method (processed securely via external gateways)
We do not collect sensitive personal data.
WHY WE USE YOUR DATA
We use your information to:
- Process and deliver orders
- Generate invoices and shipping labels
- Provide customer support
- Comply with legal and accounting obligations
- Send optional updates or communications (only with your consent)
DATA SHARING
We only share your data with service providers essential to fulfilling your order, such as:
- Payment platforms (e.g. Stripe, PayPal)
- Shipping carriers (e.g. FedEx, UPS, TNT, Correos…)
- Hosting and analytics tools (e.g. Google)
These parties act under appropriate data protection agreements.
INTERNATIONAL TRANSFERS
Some data may be processed outside the European Economic Area (EEA) by our providers. In such cases, we ensure that standard contractual clauses or other safeguards are in place to protect your rights.
YOUR RIGHTS
As the data subject, you may at any time:
- Access your personal data
- Request rectification or erasure
- Restrict or object to its processing
- Request a copy of your data (portability)
To exercise these rights, email us at: info@lunatico.es
DATA RETENTION
We retain your data only for as long as required by legal, tax or accounting obligations, or to provide customer support after the purchase.
POLICY UPDATES
This policy may be updated. The latest version will always be available on this page.
CONTACT
For any questions or data-related concerns, you can contact us at: 
info@lunaticoastro.com